

How LastPass account recovery is different

Let’s explore how LastPass account recovery works, so you know what to expect and how to prepare ahead of time. Since we don’t have it, we can’t ever send the master password or make you a new one. But, there are account recovery options available to help you regain access to your vault and reset your master password. The master password is never sent to or shared with us. Indeed, we at LastPass don’t know your master password. But – gasp – what happens if you forget your master password? Can you regain access? Is your vault lost? And if you’ve been using LastPass to create long random passwords for all of your accounts, you really don’t want to lose access to your vault. LastPass does, after all, securely store and encrypt all your passwords, PINs, and other essential digital data for you. As a LastPass user, your master password ranks right up there as something you can’t live without. Remember that moment when you couldn’t find your phone? Or your keys were nowhere to be seen? Or your credit card wasn’t where it should be? So you stop everything until you find them again while trying hard not to panic. Losing something is such an awful feeling.
